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Terms of Use
Oral Health Technologies, LLC is in business to help you in your business. If you are not pleased with our service, please let us know. Your satisfaction is important to us.
Shipping:
All orders are shipped United Parcel Service (UPS), Parcel Post or Airborne. Next day and second day air service are also available. All shipping f.o.b. Danville, CA.
If there is a problem with a shipment due to our error, we will remedy the mistake as quickly as possible at no additional cost to the customer. If there is an error due to incorrect ordering, all shipping and restocking charges are the customer's responsibility.
Ordering:
To place an order call 866-507-5552. Representatives are available between the hours of 7:00 a.m. - 5:00 p.m. (PST) or fax to (925) 406-0589 at any time, 24 hours a day. Orders may also be placed through e-mail: order@o-h-t.com. We accept Visa, MasterCard, American Express and Discover at the time of order placement.
Cancellations:
To cancel an order, please call 866-507-5552. If the order hasn't shipped, the order will be canceled immediately. If the order has been shipped, all shipping charges are the customer's responsibility.
Returns:
Merchandise returned within 30 days from date of invoice is fully refundable. After 30 days, up to 12 months from date of invoice, there will be a 15% restocking charge. Returns will not be accepted on items exceeding 12 months from date of invoice. Credit card orders will be credited to the credit card; otherwise a credit memo will be issued. Click here to download and print our returns form. (Adobe Acrobat Reader Required) Send returns to: Oral Health Technologies, LLC Attn: Returns Division 1062 Allegheny Street Danville, CA 94526
Payments:
We accept Visa, MasterCard, American Express and Discover at the time of order placement. All orders shipped outside the US must be paid at time of order.
Oral Health Technologies, LLC reserves the right to improve, modify or discontinue products at any time or change specifications, terms, conditions or prices without notice.